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Do you have products that I can purchase right away?
What payment methods do you accept?
How often do you ship?
Do you combine shipping for multiple orders?
Do you offer shipping insurance, expedited shipping, and/or international shipping?
Do you accept returns?
How do I place a custom order?
I see an item I like, but I need a different size or would like a different fabric. What do I do?


Do you have products that I can purchase right away?
Yes, most of my products are available in the size stated in the description and as shown in the pictures unless specifically listed as custom orders. Each item is unique, and I don't make multiple quantities of an item unless specifically ordered by a customer.

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What payment methods do you accept?
I accept payments processed through PayPal or Google Checkout. You may also pay using a personal check, money order, or cashier's check. Please contact me for more details if necessary.

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How often do you ship?
Usually, I will ship your package via USPS within two business days after receiving cleared payment. If there is any delay, I will notify you.

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Do you combine shipping for multiple orders?
Definitely. If you are purchasing more than one item, I will send you a revised invoice with a reduced shipping charge. If you would like to know the total shipping charge prior to placing your order, please email me at srdodd@hotmail.com.

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Do you offer shipping insurance, expedited shipping, and/or international shipping?
Yes. Please contact me and request the additional amount due for these services.

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Do you accept returns?
Returns are accepted for items that are not custom orders. You will receive your money back less shipping costs if the item is returned within seven days of receipt and if it is in the same condition as when it was sent to you. Your satisfaction is extremely important to me. If you unhappy with any item, please contact me immediately.

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How do I place a custom order?
Contact me at srdodd@hotmail.com. Do not submit payment until we have talked.

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I see an item I like, but I need a different size or would like a different fabric. What do I do?
Again, contact me at srdodd@hotmail.com before you make a purchase. I'll work with you to get an item made exactly like you want it.

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Last Updated: 28 May 2015 10:16:42 PDT home  |  about  |  terms  |  contact
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